.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Advancement Award for AI Get in touch with Centers and also named a Forerunner in pair of Aragon Analysis Entire world rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025. The company was actually recognized as the best strategic supplier in the artificial intelligence Agent Operating systems report.At the center of Five9’s innovation is their eyesight for The brand new CX, where AI Brokers and AI-empowered Person Representatives team up to provide hyper-personalized customer adventures. The company lately presented brand new innovations featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of technology in market development as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Brokers AI et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called a Forerunner in The Aragon Study Planet for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Study World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has been actually named a champion of the 2024 Aragon Study Innovation Honor for Artificial Intelligence Contact Centers. Additionally, Five9 has been actually called a Forerunner in two Aragon Study Planet records: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. This acknowledgment from Aragon Investigation emphasizes Five9’s posture as a leader in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
strategic supplier rated in
the record, acknowledging Five9 s calculated eyesight for AI-driven development in CX. At the primary of this particular advancement is Five9’s perspective for The brand-new CX where AI Agents and AI-empowered Human Professionals work together to deliver hyper-personalized, easy consumer adventures. By inspiring services to supply transformative client interactions while reducing prices and also enhancing efficiency, Five9 is specifying new standards for AI-powered remedies in the call center market.
AI is actually fundamental for producing outstanding customer adventures, and also our experts are actually honored to be identified by AragonResearch as innovative for our efforts to propel the smart get in touch with facility ahead, stated Jonathan Rosenberg, Principal Technology Officer and also Director of AI, Five9. Our concentration has actually been actually, as well as will definitely continue to be actually, aiding services deliver those experiences along with easy-to-use tools and also capabilities. With each brand new technology, our experts take an advance for each Five9 and also for the field as a whole.
The Aragon Study Advancement award pinpoints suppliers leveraging visionary use modern technology to certainly not simply conform as markets alter, but to actively interfere with and update how their markets will definitely evolve. Five9 was actually formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors service.Five9’s dedication to technology, specifically its own vision for combinationing AI Brokers and also AI-empowered Person Professionals, is actually preparing a new requirement for exactly how services may provide hyper-personalized and also seamless customer experiences, pointed out Jim Lundy, Creator, CEO and also Lead Analyst, Aragon Analysis. This honor and also document identity builds on Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the provider presented new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Professionals, that improve the way providers come close to CX, driving far better results for each clients as well as brokers. Concerning Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, supplies a thorough rooms of answers to electrical power AI-elevated client expertises that deliver far better company end results and also Take Delight to CX.
Our consolidated cloud-native offering enables hyper-personalized customer adventures as well as more equipped staff members, creating every client communication extra hooked up, effortless, and private. Depended on through 2,500 +customers and also 1,400+ companions around the world, Five9 unites the energy of artificial intelligence, our system, as well as our individuals to steer AI-elevated CX.To find out more, see www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil rights Booked.
The identification of an Aragon Research study award victor is actually certainly not a promotion through Aragon Investigation of any kind of merchant, product, or service. Viewpoint resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Study? Five9 succeeded the 2024 Aragon Analysis Advancement Award for AI Call Centers as well as was named a Forerunner in 2 Aragon Analysis Planet files: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025.
What brand-new AI products carried out Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to transform client expertise control.How does Five9’s( FIVN )BRAND NEW CX eyesight impact customer service? Five9’s brand new CX vision combines artificial intelligence Brokers with AI-empowered Human Brokers to provide hyper-personalized, effortless clientexperiences while lowering prices as well as improving effectiveness.
What was actually Five9’s( FIVN) critical position in the Aragon Investigation Entire world 2025 document? Five9was actually installed as one of the most tactical merchant in the AI Agent Operating Systems in the ICC, 2025 report, realizing their tactical sight for AI-driven development in CX. When carried out Five9( FIVN) get the AragonAnalysis Innovation
Honor
?
Five9 was formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.